1. Introduction

N-Base AI Labs (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website or use our AI data labeling services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, company name, job title.
• Project Data: Uploaded images, videos, text, audio, LiDAR datasets or files for annotation.
• Technical Information: IP address, browser type, device details, and site usage statistics.
• Communication Data: Messages sent through our contact forms or email.

3. How We Use Your Information

Your information is used to:

• Provide AI training, annotation, and related services.
• Respond to your inquiries and support requests.
• Deliver project updates, quotes, invoices, and reports.
• Improve website functionality and user experience.
• Maintain internal records and operational logs.

4. Data Security & Confidentiality

We implement industry-standard security measures, including encrypted storage, secure cloud environments, access controls, and NDA-bound workflows. Client data used for annotation is kept confidential and is never shared, sold, or repurposed.

We comply with international data protection standards including GDPR and other regional privacy regulations.

5. Client Data & Datasets

Any dataset sent to N-Base AI Labs for annotation (images, videos, LiDAR, PDF, text or audio files) remains the property of the client. We do not claim ownership over any provided content.

After project completion, datasets can be permanently deleted upon request.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and optimize website performance. You may disable cookies via your browser settings.

7. Sharing of Information

We do not share personal or project data with third parties except:

• If required by law or regulatory authorities.
• If necessary for secure cloud storage or operational tools (all under NDA).
• To protect the rights, safety, or security of our clients and systems.

8. Children's Privacy

Our website and services are not intended for children under 13 and we do not knowingly collect personal information from minors.

9. Your Rights

You may request the following at any time:

• Access to personal data we hold.
• Correction of inaccurate information.
• Deletion of your personal information.
• Export of your project files and datasets.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page.

11. Contact Us

For questions about this Privacy Policy or data handling practices, contact us:

• Email: info@n-base.ai
• Phone: +1 703 879 4114 (USA)
• Phone: +1 825 404 8444 (Canada)
• Phone: +91 8220004441 (India)
• Head Office: Beauty City, Canada